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Electric Neck & Shoulder Pillow Massager with Heat

Electric Neck & Shoulder Pillow Massager with Heat

  • 360° Neck Support & Comfort
  • Soothing Heat & Massage Relief
  • Relaxation Anywhere, Anytime
$145.99 USD
$145.99 USD
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In stock

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Returns and Refunds

Returns & Refunds

We want you to love every purchase from Velvet Vial 🤍

  • If something isn’t quite right, you have 30 days from delivery to return it. Items must be unused and in their original condition with all packaging included.

  • If your item arrives damaged, defective, or incorrect, we’ll take care of everything at no cost to you. For other returns, you’ll just need to cover return shipping.

  • Changed your mind? No problem! Just reach out within 24 hours to cancel your order.

  • Once we receive and approve your return, your refund will be sent back to your original payment method within 7–10 business days.

Need help? Our team is always here for you at support@velvetvial.store.

View our full refund policy here

Shipping and Delivery

Shipping & Delivery

  • We offer free shipping on all U.S. orders. no minimums, always 🤍

  • Processing time: 1 - 2 business days

  • transit time: 5-9 days

  • estimated delivery: 6–11 business days

  • Orders placed after 6:00 PM CST will begin processing the next business day.

  • You’ll receive a tracking number by email as soon as your order ships, so you can follow it every step of the way.

  • We partner with trusted carriers like USPS and DHL to make sure your order arrives safely.

If you ever experience delays or issues, we’re here to help so feel free to reach out to us at support@velvetvial.store.

Curious about our full policy? find it here

Track your order right here!

There’s a certain relief felt when someone works out a knot in your neck. This neck massager was designed to give you that same relief in your everyday routine except without needing another person to be there for you.

Our massager features four massage heads that rotate in two different directions to simulate the sensation of someone working your neck muscles. The neck massager incorporates heat to help further loosen up your muscles. The heat maintains a steady temperature while the massage head works to deliver the relaxation that's needed.

The neck massager features three different intensity levels to accommodate your muscle tension levels. The massager is cordless and features an in-built charger. This allows you to place the neck massager anywhere in your home without worrying about cords. It also features a timer, so you don’t have to worry about needing to turn it off while using it.

As with all the best products out there, this type of neck massager becomes a part of your routine over time. If you spend long hours sitting or always feel like you’re stressing your shoulders, this neck massager will eventually become a part of your routine that you look forward to without needing to think about it.,

Specs:

- Applicable areas: Neck, shoulders, upper back

- Massage modes: 3 kneading + vibration + heat (Style A) / 2 kneading + heat (Style B)

- Gear positions: 3 levels

- Power: Rechargeable

- Colors available: Beige and Pink

- Package includes: 1x Massage Pillow

Perfect for individuals who sit at their desks for long periods or those who carry a lot of stress in their shoulders, this neck massager will earn a spot in your self-care routine.

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Free shipping in the USA

6-11 day shipping

Easy 30-day returns

Quick and easy returns

Secure checkout

100% secure and encrypted payment

24/7 support

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Refinement in Every Detail


Experience a new standard of everyday luxury. Thoughtfully curated products designed to elevate your routine, blending elegance, comfort, and performance into one seamless experience.

The Velvet Vial Experience


More than products, this is a standard. Thoughtfully curated pieces designed to bring ease, confidence, and a touch of luxury into every moment.

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Product specifications

Specification Velvet Vial Other brands
3D kneading massage nodes
Infrared heat therapy
Adjustable intensity levels
Ergonomic U-shape design
Auto shut-off timer

Frequently questions asked

Have questions about our products, or services? Find answers to the most common inquiries here.

This device combines ergonomic neck support with vibration massage and heat therapy, giving you both comfort and targeted relief in one compact design.

Yes, it features multiple massage modes and intensity levels, along with optional heat, so you can customize your experience based on your comfort needs.


Absolutely. The lightweight, U-shaped design provides 360° neck support, making it perfect for use at home, in the office, or while traveling.


Orders are processed within 1–2 business days, and delivery typically takes 6–11 business days.


Yes, we offer free shipping on all U.S. orders with no minimum required.


Yes, once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your delivery.


You have 30 days from delivery to return your item, as long as it’s unused and in its original condition with all packaging included.


Returns are free for damaged, defective, or incorrect items. For other returns, customers are responsible for return shipping costs.


Once your return is approved, refunds are processed within 7–10 business days back to your original payment method.


You can reach our support team anytime at support@velvetvial.store, and we’ll get back to you within 24–48 business hours.

Why Velvet Vial Stands Apart

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